The Letting Agent’s Tale: From Canterbury to Cost Savings

This week we were in Canterbury for the Propertymark event.

A beautiful city, famous for its cathedral and Chaucer’s Canterbury Tales - stories told by travellers on a pilgrimage.

Listening to agents at the event, it struck us that if Chaucer were writing today, he might have added a new tale to his collection:

The Letting Agent’s Tale.

It’s a story many seemed to share, about systems that do the job, but at a cost that feels more medieval than modern solution.

Cost effectiveness without compromise

That got us thinking. Letting agents are already stretched.

Staff time is precious, margins are tight, and keeping clients happy takes energy.

If you’re paying a percentage of your rent roll to a platform, plus transaction fees, you have to ask is there a better way?

With LettsPay, we’ve taken a different path. Instead of opaque pricing, we keep things simple: a fair, per-property fee.

It’s predictable, transparent, and easy to budget for, so you can scale.

And the real win?

LettsPay automates the heavy lifting - so you don’t need extra staff just to process payments or chase down reconciliations - it does it for you, so you don’t have to!

Real time, modern, API-driven

Unlike the old guard, we’ve built LettsPay with modern technology at its core.

Real-time rent processing means money moves when it should - no delays, no end-of-day batching, payment runs - no stress.

Our API-driven approach makes integration easier and future-proofs your business as the lettings world gets more digital every year.

For agents, that means less admin, fewer errors, and happier landlords receiving payments and statements instantly.

For your team, it means more time to focus on service and growth, rather than workarounds.

The modern pilgrimage

So while Chaucer’s pilgrims journeyed to Canterbury in search of enlightenment, today’s letting agents are making their own pilgrimage: away from costly, rigid systems towards a smarter, fairer solution.

At Propertymark, we heard again and again that agents are ready for change.

They want automation that pays instantly.

They want innovation without inflated fees.

They want choice of who they integrate with.

And that’s where LettsPay comes in.

A new tale worth telling

The Canterbury Tales remind us that stories carry lessons.

The lesson we keep hearing is loud and clear. Agents want better choice and fairer fees and we think agents deserve better.

Fair and transparent pricing.
Real time rent processing and reconciliation.
Instant faster payments 24/7 - 365 days a year.
We don’t dictate who you can integrate with, our new LettsPrep bridge connects any CRM*
A platform that solves the problem in a more modern and less medieval way.
A digital first solution without the hefty fees.

LettsPay isn’t just another chapter in the old story of lettings technology.

It’s the start of a new tale - one where agents keep more of their profits, spend less time on admin, and deliver more value to their clients.

Ready to write your own Letting Agent’s Tale?

Start with a demo and see how LettsPay saves you time, money, and stress.

We’re so confident you’ll love the platform that we’re putting our money where our mouth is.

Place your order before 30.11.25 and get 50% off your setup fee.

Book a demo